Pick a night and an hour. The map lights up the emergency shelters on the Kältehilfe list that are open then, and the strip below shows which help lines are answering.
21:00
Who answers the phone at this hour
Shelters: the Kältehilfe list of emergency overnight places for October 2026, as published on 30 September 2026. Phone lines and hours: the city’s notice of 30 September 2026. Most of the winter places open in November and are not on this list yet; the Kältehilfe app has the current list. Checked on 3 October 2026.